Smilezone (“us”, “we” or “our”) operates the  www.smilezone-zug.ch  website (hereinafter referred to as “service”). 

 

This page informs you about our guidelines regarding the collection, use and disclosure of personal data when you use our service and about the possibilities that you have associated with this data. 

 

We use your data to provide and improve the service. By using the service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this data protection guideline, the terms used in this data protection guideline have the same meaning as in our general terms and conditions, those of  www.smilezone-zug.ch 

 

Definitions 

  • Service 

Service is the  www.smilezone-zug.ch  website operated by Smilezone. 

  • Personal data 

Personal data is data about a living person who can be identified from this data (or from this and other information either in our possession or likely to come into our possession) 

  • Usage data 

Usage data is data that is automatically recorded either through the use of the service or from the service infrastructure itself (e.g. the duration of a page visit). 

 

 

  • Cookies 

Cookies are small files that are stored on your device (computer or mobile device). 

  • Responsible for the processing 

The person responsible for processing is the natural or legal person who (alone or jointly or jointly with other persons) determines the purposes and the manner in which personal data is or should be processed. 

For the purposes of this privacy notice, we are a data controller for your personal data. 

  • Data processors (or service providers) 

Data processor (or service provider) means any natural or legal person who processes the data on behalf of the controller. 

We can use the services of various service providers to process your data more effectively. 

  • Affected person (or user) 

Data subject is every living person who uses our service and is the subject of personal data. 

 

Information collection and use 

We collect different types of information for different purposes in order to provide and improve our service to you. 

 

Types of Data Collected 

Personal data 

While using our service, we may ask you to provide us with certain personal information that can be used to contact or identify you (“Personal Information”). Personally identifiable information may include, but is not limited to: 

  • E-Mail-Address 
  • First and Last Name 
  • Phone number 
  • Address, zip code, city 
  • Cookies and usage data 

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can unsubscribe from receiving or all of these communications from us by following the unsubscribe link or the instructions in any ironclad email. 

 

 

Usage data 

We may also collect information about how the Service is accessed and used (“Usage Data”). This usage data can include information such as the Internet protocol address of your computer (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on these pages, a unique device include. Identifiers and other diagnostic data. 

 

 

Location data 

We can use and store information about your location if you give us permission to do so (“location data”). We use this data to provide functions of our service, to improve and adapt our service. 

You can activate or deactivate location services if you use our service at any time via your device settings. 

 

Tracking & Cookies  

We use cookies and similar tracking technologies to keep track of activity on our service and we store certain information. 

Cookies are files with a small amount of data that can contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts, to collect and track information and to improve and analyze our service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie will be sent. However, if you do not accept cookies, you may not be able to use some parts of our service. 

 

 

Examples of Cookies we use: 

  • Session cookies.  We use session cookies to operate our service. 
  • Preference cookies.  We use preference cookies to save your preferences and various settings. 
  • Security Cookies.  We use security cookies for security purposes. 

Use of data 

Smilezone uses the collected data for various purposes: 

  • To provide and maintain our service 
  • To notify you of changes to our service 
  • So that you can participate in interactive features of our service if you choose to do so 
  • How to provide customer support 
  • To collect analysis or valuable information so that we can improve our service 
  • To monitor the use of our service 
  • How to identify, prevent and fix technical problems 
  • To provide you with news, specials and general information about other goods, services and events that we offer that are similar to those that you have already purchased or asked for, unless you have chosen not to receive such information 

 

 

Legal basis for the processing of personal data within the framework of the General Data Protection Regulation (GDPR) 

If you are from the European Economic Area (EEA), Smilezone's legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information we collect and the specific context in which we collect it. 

 

** CUSTOMER ** can process your personal data because: 

  • We need to enter into a contract with you 
  • You have given us permission to do so 
  • The processing is in our legitimate interest and will not be overridden by your rights 
  • For payment processing purposes 
  • To comply with the law 

 

Data retention 

Smilezone will only keep your personal data for as long as is necessary for the purposes set out in this privacy policy. We will keep and use your personal data to the extent necessary to fulfill our legal obligations (e.g. if we are required to keep your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and guidelines. 

Smilezone will also keep usage data for internal analysis purposes. Usage data is usually kept for a shorter period of time, unless this data is used to increase security or to improve the functionality of our service, or we are legally obliged to keep this data for a longer period of time. 

 

Data Transfer 

Your information, including personal information, may be transferred and retained on computers outside of your state, province, country, or other state jurisdiction where data protection laws may differ from those of your jurisdiction. 

If you are located outside of Ireland and would like to provide us with information, please note that we transfer the data, including personal data, to Ireland and process it there. 

Your consent to this Privacy Policy, followed by the submission of such information, constitutes your consent to such transfer. 

Smilezone will take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy and that there is no transfer of your personal data to any organization or country, unless there are appropriate controls in place, including the security of your data and other personal data. 

Disclosure of Data 

Business Transaction 

If Smilezone is involved in a merger, acquisition or sale of assets, your personal data may be transferred. We will inform you before your personal data is transferred and is subject to a different privacy policy. 

Law Enforcement Disclosure 

In certain circumstances, Smilezone may be required to disclose your personal data if required by law or in response to valid requests from authorities (e.g. a court or a government agency). 

Legal Requirements 

Smilezone may disclose your personal data in good faith that such a measure is necessary to: 

  • To fulfill a legal obligation 
  • Protecting and defending the rights or property of Smilezone 
  • To prevent or investigate possible misconduct related to the service 
  • To protect the personal safety of the users of the service or the 
  • To protect against legal liability 

Data security 

The security of your information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we endeavor to protect your personal data with commercially acceptable means, we cannot guarantee its absolute security. 

Our Do Not Track Signaling Policy under the California Online Protection Act (CalOPPA) 

We do not support Do Not Track (“DNT”). Do Not Track is a setting you can set on your web browser to notify websites that you do not want to be tracked. 

You can enable or disable Do Not Track by going to the Settings or Preferences page of your web browser. 

Your data protection rights under the General Data Protection Regulation (GDPR) 

If you are based in the European Economic Area (EEA), you have certain data protection rights. Smilezone aims to take reasonable steps so that you can correct, change, delete or restrict the use of your personal data. 

If you would like to be informed about what personal data we hold about you and if you would like them to be removed from our systems, please contact us. 

Under certain circumstances, you have the following data protection rights: 

  • The right to access, update or delete the information we have about you . Whenever possible, you can access, update or request deletion of your personal data directly in your account settings area. If you are unable to perform these actions yourself, please contact us to help you. 
  • The right to rectification.  You have the right to have your data corrected if this information is incorrect or incomplete. 
  • The right to object.  You have the right to object to the processing of your personal data. 
  • The right to restriction.  You have the right to request that we restrict the processing of your personal data. 
  • The right to data portability.  You have the right to provide a copy of the information we hold about you in a structured, machine-readable, and commonly used format. 
  • The right to withdraw consent.  You also have the right to withdraw your consent at any time if Smilezone is dependent on your consent to process your personal data. 

Please note that we may ask you to verify your identity before responding to such requests. 

You have the right to complain to a data protection authority about the collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA). 

 

 

Service Provider 

We may employ third parties and individuals to facilitate our service (“service providers”), to provide the service on our behalf, to provide service-related services or to help us analyze the use of our service. 

These third parties only have access to your personal information to perform these tasks on our behalf and are required not to disclose it or use it for any other purpose. 

 

 

Analytics 

We can use third-party providers to monitor and analyze the use of our service. 

  • Google Analytics 

Google Analytics is a web analytics service from Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our service. This data is shared with other Google services. Google can use the collected data to contextualize and personalize the advertisements of its own advertising network. 

You can deactivate the provision of your activities on the service for Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visit activities with Google Analytics. 

For more information on Google's privacy practices, please visit the Google Privacy & Terms website:  https://policies.google.com/privacy?hl=en 

  • Mixpanel 

Mixpanel is provided by Mixpanel Inc. 

You can prevent Mixpanel from using your information for analytical purposes by logging out. To unsubscribe from the Mixpanel service, please visit this page:  https://mixpanel.com/optout/ 

For more information on what type of information Mixpanel collects, see the Mixpanel Terms of Use page:  https://mixpanel.com/terms/ 

Behavioral Remarketing 

Smilezone uses re-marketing services to advertise you on third-party websites after you have visited our service. We and our third-party providers use cookies to inform, optimize and serve ads based on your previous visits to our service. 

  • Google Ads (AdWords) 

The Google Ads remarketing service (AdWords) is provided by Google Inc. 

You can deactivate Google Analytics for display advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:  http://www.google.com/settings/ads 

Google also recommends  installing the Google Analytics opt-out browser add-on -  https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on offers visitors the option to prevent their data from being collected and used by Google Analytics. 

For more information on Google's privacy practices, please visit the Google Privacy & Terms website:  https://policies.google.com/privacy?hl=en 

 

 

 

 

 

  • Facebook 

Facebook remarketing service is provided by Facebook Inc. 

You can learn more about interest-based advertising from Facebook by visiting this page:  https://www.facebook.com/help/164968693837950 

To opt out of Facebook's interest-based ads, follow these instructions from Facebook:  https://www.facebook.com/help/568137493302217 

Facebook adheres to the self-regulating principles for behavioral online advertising introduced by the Digital Advertising Alliance. You can also contact Facebook and other participating companies via the Digital Advertising Alliance in the USA  http://www.aboutads.info/choices/ , the Digital Advertising Alliance of Canada in Canada  http://youradchoices.ca/  or the European Unsubscribe from Interactive Digital Advertising Alliance in Europe  http://www.youronlinechoices.eu/ or opt out using your mobile device settings. 

For more information on Facebook's data protection practices, see Facebook's privacy policy:  https://www.facebook.com/privacy/explanation 

 

Payments 

We can offer paid products and / or services within the service. In this case, we use third-party services for payment processing (e.g. payment processor). 

We do not store or collect your payment card details. This information is shared directly with our third-party payment processors, whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards of PCI-DSS managed by the PCI Security Standards Council, which is a joint effort between brands such as Visa, MasterCard, American Express, and Discover. PCI DSS requirements ensure that payment information is handled securely. 

The payment processors we work with are: 

 

 

  • Apple Store in-app payments 

You can find your privacy policy at  https://www.apple.com/legal/privacy/en-ww/ 

  • Google Play in-app payments 

You can find your privacy policy at  https://www.google.com/policies/privacy/ 

  • Stripes 

You can find your privacy policy at  https://stripe.com/us/privacy 

  • PayPal / Braintree 

You can find your privacy policy at  https://www.paypal.com/webapps/mpp/ua/privacy-full 

 

Links to other websites 

Our service may contain links to other websites that are not operated by us. If you click on a link from a third-party, you will be redirected to that third-party's website. We strongly encourage you to review the privacy policy of every website you visit. 

We have no control over the content, privacy policies, or practices of any third-party websites or services. 

 

 

Data protection for children 

Our service does not address anyone under the age of 18 (“children”). 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or legal guardian and you are aware that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from children without verifying parental consent, we will take steps to remove that information from our servers. 

 

 

Changes to this Privacy Policy 

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. 

We will notify you by email and / or a prominent notice of our service before the change takes effect and we will update the “Effective Date” at the top of this Privacy Policy. 

It is recommended that you regularly review this privacy policy for changes. Changes to this Privacy Policy are effective when they are posted on this page. 

 

Contact us 

If you have any questions about this privacy policy, please contact us: 

  • By E-Mail:  info@smilezone-zug.ch